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Intercom is a customer messaging software-as-a-service (SaaS) startup founded in 2011. Back then, in-app messaging and live chats with customers weren’t standard practice. They, in fact, made them standard practice, changing the way customers expected to communicate with businesses. It didn’t take long for the market to flood with similar products. This has put Intercom...
At Leverage, they like to learn from the best and that’s why this Podcast Blog is based off of tips from Paul Colligan, one of the top Podcasters out there and best-selling author of the popular book How To Podcast. Let’s start with the basics. What IS a podcast? Everyone you ask might give a slightly different...
trello boards devices
When you’re camping in the forest, you need a walky-talky to communicate with your group, and you need a map to find your way. As we mentioned in our other posts, Slack is the walky-talky. It is a great tool for communications but in addition to the daily comms, your company is going to need its...
Insight on implementing the ASK Method for your marketing efforts Jamie McKean, an online marketing expert based in New Zealand recently joined our Leverage webinar to share how he has studied and implemented the ASK method for his — and for his clients — business. This post is based on insights we learned from Jamie during the hour-long session....
How to get the most out of your content and collaborate with team members using this tool. Logo from airtable.com Airtable is all the talk around offices these days. It’s a unique, colorful mix between excel style spreadsheets, a database system and functional project management. In this post, we show you an example of how Airtable...
This week, Professor Stephen Hawking died at the age of 76. One of the proudest moments of my life was flying him — the world’s expert in gravity — into zero gravity. I’ve shared this powerful story on the TED stage and in previous blogs as a testament to grit, passion and persistence. This week,...
“You get what you celebrate.”  – Frank Blake Frank Blake (@frankblake) served as chairman and CEO of The Home Depot from January 2007 to May 2014, and then as chairman through January of 2015. He previously served as deputy secretary for the US Department of Energy. Prior to that, he served in a wide variety...
The future of work and automation As automation and artificial intelligence technologies improve, many people worry about the future of work. If millions of human workers no longer have jobs, the worriers ask, what will people do, how will they provide for themselves and their families, and what changes might occur (or be needed) in order for society...
Keeping close track of design developments has become increasingly harder in the past couple of years, not because we’re unable to do so in a proper way, but because the number of these developments is so huge it’s practically impossible to notice them all. This is especially true with office design trends, so you can...
“Welcome to heaven. Population: everyone.”  – Aubrey Marcus Aubrey Marcus (IG: @aubreymarcus) is the founder and CEO of Onnit, a lifestyle brand based on a holistic health philosophy he calls Total Human Optimization. Onnit is an Inc. 500 company and an industry leader with products touching millions of lives, including many top professional athletes around the...
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